How to perform MTN sim swap all by your self

Some times when our mtn sim gets damaged will tend to start looking for how to,where can I,who can help,customer care,mtn centers and some times cost add up on cost before finally get your sim swapped,well goodbye by to all that and why you ask,because you can do it all by you,right inside your room from your. Couch or bed,so this is how to do it.
it's not magic because all you need is your mtn security number and mtn self care app on
your java phone.
if you don't have mtn security number, i
will advice you request for yours by calling customer care when your sim is not lost or misplaced yet.today i am going to share with you on how i did a welcome back and retrieve my mtn sim using mtn mobile self care app within
5 minute without calling customer care
like i have said before, this can only be made possible if you already have your mtn security number before your sim
got misplaced or phone stolen. call their customer care or
go to any of their office to get yours
How to retrieve your mtn sim within 5 minute with your mobile phone
==> download the mtn self care app to your java phone or android phone.
if you are using android phone, you
can download it from Google play store mtn self care android app Here>> https://play.google.com /store /apps/details?id=com.co mviva.mtnnigeriaselfcare
==> after downloading, use your mtn security number to Login.
mtn security number is 16 digit characters.
12 digit is your customer id while the last 4 digit is your security key.
mtn will send you the 12 customer id which start with
000012345667 and 4 digit security key.
to successfully login to mtn self care app with your security number, you will have to remove the 4 zeros from the customer id and use the remaining 8 digit as customer id.
if the customer id has 5 zeros, then you will remove the 5 zeros and use the remaining 7 as your security number.
this
is because if you don't do it this way, you will get an error
when trying to login.
i got an error when trying to login but
after series of error and trier, i was successfully logged in when i did it this way
.
==> when you are successfully logged in, you will see a welcome with "mr your name".
Just scroll to SIM SWAP and click it.
There you will see two option, one is to submit sim swap request, the other option is to track your sim swap
progress, just proceed with the first option that says submit request for SIM SWAP and begin the process by filling your details which includes your new welcome back pack serial
number and your old/lost sim.
date of birth, customer id and security key
just fill every thing they asked of you and proceed to the end.
when you are through, please take note of
TRANSACTION ID NUMBER immediately you click the finish button.
Just write down the transaction number on a shit of paper, then go back to SIM SWAP , you will see where you will input the TRANSACTION ID NUMBER ,
just input and
click ok, if you see a message like SUCCESS , then your sim swap has been completed, you can go ahead and use the new sim immediately.
i know you would be wondering how to do this since your sim is not available, all you need to do is to use any of your friends or family members phone to download the mtn selfcare app.
you can also use the mtn web self service
website to get this done as an alternative if you can't find any one with java phone or android smart phone.
that's
all. ENJOY

Sent from my BlackBerry® wireless handheld from Glo Mobile.